Frequently Asked Questions (FAQ)
Jagdeep ninja 24×7 Store
1. What is Ninja Book Store?
Ninja Book Store is an online bookstore offering a curated selection of Indian and international books, including literature, academics, self-help, and premium sports books.
2. Are the books original?
Yes. All books sold at Ninja Book Store are 100% original and authentic, sourced from authorized distributors and verified before dispatch.
3. What types of books do you specialize in?
We specialize in:
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Top Indian literary classics and modern masterpieces
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Cricket and football sports books
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Biographies and autobiographies
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Educational and general reading titles
4. Do you deliver across India?
Yes, we provide delivery across India using trusted courier partners. Delivery timelines may vary based on location.
5. How long does delivery take?
Delivery usually takes 3–7 business days, depending on your location and courier service availability.
6. What payment methods do you accept?
We accept secure online payment methods supported by our payment gateway, including UPI, debit cards, credit cards, and net banking.
7. Can I cancel my order?
Orders can be canceled before dispatch only. Once shipped, cancellation requests are not accepted.
8. What is your return policy?
Returns are accepted only for damaged, defective, or incorrect books. Return requests must be raised within 48 hours of delivery. Please refer to our Return & Refund Policy for details.
9. When will I receive my refund?
Approved refunds are processed to the original payment method after inspection. Processing time may vary depending on the bank or payment provider.
10. Do you offer replacements?
Yes. In eligible cases, we may offer a replacement instead of a refund, subject to stock availability.
11. Is my personal information safe?
Absolutely. We use secure systems and trusted payment gateways to protect your personal and payment information. Please review our Privacy Policy for more details.
12. How can I contact customer support?
You can reach our customer support through the contact details provided on our website. We aim to respond as quickly as possible.
13. Do you offer bulk or corporate orders?
Yes, bulk and institutional orders may be supported. Please contact us for custom pricing and availability.
14. Will prices and availability change?
Yes. Prices, offers, and availability may change without prior notice based on stock and market conditions.
15. How do I stay updated on new arrivals and offers?
You can stay updated by visiting our website regularly or following our official communication channels